Privacy Policy

Information We Collect

At Avynae, we collect information that helps us provide you with personalized mindfulness experiences and improve our self-development platform. This includes information you provide directly and data we gather automatically.

Personal Information You Provide

• Account registration details including your name, email address, and chosen password
• Profile information such as your mindfulness goals, experience level, and preferences
• Communication data when you contact our support team or participate in surveys
• Payment information processed securely through our trusted payment partners
• Progress tracking data including completed sessions, journal entries, and personal insights

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage analytics such as pages visited, time spent on activities, and feature interactions
• Location data (only if you explicitly grant permission) to suggest local mindfulness events
• Cookies and similar technologies to enhance your browsing experience

How We Use Your Information

Every piece of information we collect serves a specific purpose in enhancing your mindfulness journey. We never use your data for purposes you haven't been informed about or consented to.

• Personalizing your daily mindfulness recommendations based on your progress and preferences
• Sending you relevant program updates, new content notifications, and mindfulness tips
• Analyzing usage patterns to improve our platform features and user experience
• Processing payments and managing your subscription or program enrollment
• Providing customer support and responding to your inquiries promptly
• Ensuring platform security and preventing fraudulent activities
• Conducting research to develop new mindfulness tools and resources

Information Sharing and Disclosure

We believe in transparency about when and why we might share your information. Your trust is paramount, and we only share data when absolutely necessary for service provision or legal compliance.

Service Providers

We work with carefully selected third-party service providers who help us operate our platform. These include payment processors, email service providers, and analytics tools. All partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the unlikely event that Avynae is acquired or merges with another company, your information may be transferred. You'll be notified of any such change and given choices about your data.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Industry-standard encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Restricted access controls ensuring only authorized personnel can access your data
• Secure servers housed in certified data centers with physical security measures
• Regular backup procedures to prevent data loss
• Incident response procedures to address any potential security breaches immediately

Your Rights and Choices

You have significant control over your personal information. We provide multiple ways for you to access, modify, or delete your data according to your preferences.

Access and Correction

You can access and update most of your personal information through your account settings. For data not accessible through your account, contact our support team, and we'll provide it within 30 days.

Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used format. This includes your progress data, journal entries, and account information.

Deletion Rights

You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes, but we'll delete everything else within 90 days of your request.

Communication Preferences

You can opt out of marketing communications while still receiving important account-related messages. Use the unsubscribe link in emails or adjust your preferences in your account settings.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

• Account information is retained while your account remains active
• Progress and usage data is kept to maintain continuity in your mindfulness journey
• Payment records are retained for tax and accounting purposes as required by law
• Support communications are kept for service improvement and issue resolution
• Anonymous analytics data may be retained indefinitely for platform improvement

When you delete your account, we begin the data deletion process immediately, though some data may take up to 90 days to fully remove from all our systems and backups.

International Data Transfers

As Avynae serves users globally, your information may be transferred to and processed in countries other than your own. We ensure that all international transfers comply with applicable data protection laws.

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally approved mechanisms to protect your information.

Children's Privacy

Avynae is designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us remember your preferences, analyze site traffic, and provide personalized content.

• Essential cookies necessary for platform functionality and security
• Preference cookies that remember your settings and customizations
• Analytics cookies that help us understand how users interact with our platform
• Marketing cookies that enable us to show you relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.